Privacy Policy

 

The following information will give you an easy overview of what happens to your personal data when you use our Website or our services, including games. Please read the following definitions to better understand how we process your data.

DEFINITIONS

– Controller – Titan Gamez sp. z o.o. with its seat in Warsaw 02-530, 41A/8 Kielecka Street.

– Personal data or Data – information about a natural person identified or identifiable by one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity, including device IP, location data, internet identifier and information collected through cookies and other similar technology.

– Policy – this Privacy Policy.

– GDPR – Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC.

– Website – the Website operated by the Controller at http://titangamez.com/.

– User – any natural person visiting the Website or using one or more services or functionalities described in the Policy.

WHAT PERSONAL DATA DO WE PROCESS WITHIN OUR GAMES?

In case of games published in Meta Store (owned by Meta Inc.) we collect and store your Data such as user ID, user profile and user’s friends list, blocked users and invites. Sometimes we ask you to provide us other information, for example we may ask you to input your credit card number in order to complete in-app purchases. You can choose to not provide us certain information, but this may result in limiting features of our services you are able to use or making certain services or features unable to use.

HOW DO WE COLLECT YOUR DATA?

We collect data when you provide it to us yourself, by using our services or visiting our Website. For example, this may be data that you enter in a contact form or register for one of our services.

WHAT PURPOSES DO WE USE YOUR DATA FOR AND ON WHAT LEGAL BASIS?

We use your information to provide you with access to our services (in which case the legal basis for the processing is that the processing is necessary for the performance of the contract – article 6, section 1, letter b of GDPR). We also collect information about how you use our services for statistical and analytical purposes (in which case the legal basis for the processing is the Controller’s legitimate interest in carrying out analyses and statistics in order to improve the services and functionalities offered).

In connection with the User’s use of the services (including the Website), the Controller collects data to the extent necessary to provide the particular services offered, as well as information about the User’s activity on the Website. The detailed principles and purposes of the processing of Personal Data collected during the use of the Website by the User are described below.



PURPOSES AND LEGAL BASIS OF DATA PROCESSING IN OUR GAMES

In case of games published in Meta Store (owned by Meta Inc.) we proces your Data to guarantee the correct operation of in-game features (in which case the legal basis for the processing is that the processing is necessary for the performance of the contract –article 6, section 1, letter b of GDPR). Your Data is processed (e.g., but not limited to):

  • in order to display your username in-game (user profile);

  • in order to provide acces to playing with friends and facilitate multiplayer experience while allowing blocking other users (friends’s list, invites, blocked users);

  • in order to identyfy users across sessions to enable features like matchmaking and creating parties (user ID).

PURPOSES AND LEGAL BASIS OF DATA PROCESSING ON THE WEBSITE

USING THE WEBSITE

Personal data of all persons using the Website (including IP address or other identifiers and information collected through cookies or other similar technologies), are processed by the Controller:

  • for the purpose of providing electronic services in terms of making the content collected on the Website available to Users – then the legal basis for processing is the necessity of processing for the performance of the contract;

  • in order to possibly establish and assert claims or defend against claims – the legal basis of the processing is the Controller’s legitimate interest in being able to defend its business interests;

The User’s activity on the Website, including his/her Personal Data, are recorded in system logs (a special computer programme used for storing a chronological record containing information on events and activities concerning the IT system used for providing services by the Controller). The Controller processes the information collected in this way mainly in connection with the provision of its services and for the purposes related to it. Additionally, the Controller may process data also for technical and administrative purposes, to ensure security of the IT system and to manage the system. In such cases, the personal data are processed by the Controller on the basis of a legitimate interest of the Controller, which consists in providing and improving functionalities offered to the Users.

CONTACT FORM

On the Website, the Controller has provided Users with the possibility to contact him using an electronic contact form. If the User decides to use the form, he will be required to provide Personal Data, which are necessary to handle the enquiry (establish contact with the User, as well as respond to it). Providing data marked as obligatory is required for accepting and servicing the enquiry, and failure to provide such data results in the impossibility of servicing.

Personal data are processed:

  • in order to handle an enquiry submitted via the contact form – the legal basis is the legitimate interest of the Controller, which consists in the possibility of responding to enquiries addressed to him;

  • in order to possibly establish and assert claims or defend against claims – the legal basis of the processing is the Controller’s legitimate interest in being able to defend its business interests.

NEWSLETTER

The Controller has also provided the Users with a newsletter service. The User interested in receiving information on the Controller’s activities, services or products must provide their e-mail address for that purpose. Providing the data is required in order to provide the newsletter service, and failure to provide the data results in the inability to send the newsletter.

Personal data are processed:

  • in order to provide the newsletter service – the legal basis of the processing is the necessity of the processing for the performance of the contract;

  • in the case of directing marketing content to the User within the newsletter – the legal basis for processing, including with the use of profiling, is the Controller’s legitimate interest in connection with the consent to receive the newsletter;

  • for analytical and statistical purposes – the legal basis of the processing is the Controller’s legitimate interest consisting in conducting analyses of the Users’ activity on the Website in order to improve the applied functionalities;

  • in order to possibly establish and assert claims or defend against claims – the legal basis of the processing is the Controller’s legitimate interest in protecting your rights.

SOCIAL NETWORKS

The Controller processes personal data of Users visiting the Controller’s profiles in social media (Facebook, Twitter). The data are processed in connection with running the profile, including the purpose of informing the Users about the Controller’s activities and promoting various events, services and products. The legal basis for the processing of Personal Data by the Controller for this purpose is its legitimate interest consisting in promoting its own brand.

COOKIES

Cookies are small text files installed on the User’s device when browsing the Website. Cookies collect information which makes it easier to use the Website, e.g. by storing the User’s visits to the Website and their actions.

SERVICE’ COOKIES

The Controller uses service cookies on the Website. Such cookies are used to provide the User with services provided electronically, as well as to improve the quality of these services. Therefore, the Controller, as well as other entities providing analytical and statistical services to the Controller, use cookies to store information or gain access to information already stored in the User’s telecommunications terminal equipment (computer, telephone, tablet, etc.). Cookies used for this purpose include:

  • Session cookies: are stored on the User’s Device and remain there until the end of the session of the respective browser. The stored information is then permanently deleted from the Device’s memory. The mechanism of session cookies does not allow collecting any personal data or any confidential information from the User’s Device;

  • Persistent cookies: these are stored on the User’s Device and remain there until they are deleted. Ending the session of a given browser or switching off the Device does not cause their deletion from the User’s Device. The mechanism of permanent cookies does not allow collecting any personal data or any confidential information from the User Device.

MARKETING COOKIES

The Controller and its trusted partners also use cookies for marketing purposes, among others in connection with directing contextual or behavioural advertising to the Users. For this purpose, the Controller and trusted partners store information or gain access to information already stored in the telecommunications end device of the User (computer, phone, tablet, etc.).

ANALYTICAL COOKIES

The Controller uses so-called analytical cookies to improve the quality of services on the Website. Therefore, the Controller and other entities providing analytical and statistical services to the Controller use cookies to store information or to access information already stored in the User’s telecommunications terminal equipment (computer, telephone, tablet, etc.).

FACEBOOK PIXEL

Facebook Pixel is a tool for measuring the effectiveness of advertising campaigns carried out by the Controller on Facebook. The tool allows for advanced data analytics in order to optimise the Controller’s activities also with the use of other tools offered by Facebook. Detailed information on data processing by Facebook can be found under this link: https://.facebook.com/help/443357099140264?helpref=about_content.

GOOGLE ANALYTICS

Google Analytics cookies are cookies used by Google to analyse your use of the Website, to compile statistics and reports on the Website’s operation. Google does not use the collected data to identify the User, nor does it combine this information to enable identification. Detailed information on the scope and principles of data collection in connection with this service can be found under the link: https://policies.google.com/technologies/partner-sites?hl=ENG.

GOOGLE TAG MANAGER

Google Tag Manager is a script management tool for a website. It can be used to install various types of scripts on the Website. This includes scripts related to consents given by the User, scripts that track User behavior through analytical tools such as Google Analytics, or conversion tracking from advertising systems such as Google Ads. In connection with the use of the tool, Google collects aggregate data on the running of these scripts, without the possibility to identify a specific User. Detailed information about the scope and principles of data collection in connection with this service can be found under the link: https://www.google.com/analytics/terms/tag-manager/.

HOTJAR

HotJar is a tool that allows Administrator to conduct analysis of Users activity in the Service, e.g. through surveys or satisfaction studies and through anonymous gathering of information about clicks on particular places in the Service. The tool does not allow for identification of the User. Detailed information on the data collected via HotJar and on how to deactivate User monitoring is available at: https://www.hotjar.com/privacy.

INFORMATION ABOUT THE RESPONSIBLE ENTITY

The responsible entity (referred to in the GDPR as „controller”) is the natural or legal person who, alone or jointly with others, makes decisions about the purposes and resources for processing personal data (e.g. names, email addresses, etc.).

The controller of your personal data is:

Titan Gamez sp. z o.o.

with registered seat in Warsaw 02-530, 41A/8 Kielecka Street.

If you have any questions or suggestions regarding data protection or the exercise of your rights, you can email us at marketing@titangamez.com.

DISCLOSURE OF DATA

In connection with the provision of services, Personal Data will be disclosed to external entities, including in particular suppliers responsible for the operation of IT systems, the owner of the Facebook platform and Google.

The Controller reserves the right to disclose selected information concerning the User to competent authorities or third parties who request such information on the basis of an appropriate legal basis and in accordance with the provisions of the applicable law.

We do not share nor disclose your Data collected in our games to third parties unless you explicitly agree to it or unless we work with external service providers who help operate our games (they are obliged to maintain the confidentiality and security of your Data) or unless we are mandated by law to do so.

DELETION OF USER DATAWe will delete or anonymise your personal data as soon as it is no longer necessary for the purposes for which we collected or used it in accordance with the previous sections. We will generally keep your personal data for as long as you use the Website or service or for the duration of the contract, unless the data needs to be kept longer for legal reasons, for the purposes of criminal proceedings, or in order to secure, pursue or enforce legal claims, or is required to satisfy our legitimate interests, or until you successfully object to such processing.

AGE RESTRICTIONS

To use our services, you must confirm full legal capacity or, in the case of limited capacity, obtain the consent of your legal guardian. We do not knowingly collect or request personal information from children. If you are unable to confirm full legal capacity, please do not send us any personal information, including your name, address or email address. If we become aware that we have collected your child’s personal information, we will delete it as soon as possible. If you believe we may have your child’s information, please contact us at marketing@titangamez.com

YOUR RIGHTS AS A DATA SUBJECT

All users have the right: to access the content of the data and to request rectification, erasure, restriction of processing, the right to data portability and the right to object to the processing of the data. All requests should be directed to the details below.

To the extent that the User’s Data are processed on the basis of consent, the consent may be withdrawn at any time by contacting the Controller. The withdrawal of consent does not affect the lawfulness of the processing carried out on the basis of consent before its withdrawal.

Users also have the right to lodge a complaint with the competent data protection authority – in particular in your EU Member State of habitual residence, place of work or the place where the alleged infringement occurred. The competent supervisory authority in Poland is:

Office for the Protection of Personal Data

kancelaria@uodo.gov.pl

SUBMITTING REQUESTS RELATING TO THE EXERCISE OF RIGHTS

All requests concerning the exercise of the above-mentioned rights of data subjects should be submitted:

The request should, as far as possible, indicate precisely what is being requested, i.e. in particular:

  • Which rights the applicant wishes to exercise (e.g. right to erasure, right to obtain a copy of the data);

  • What process the request concerns (e.g. use of a particular service, activity in a particular application, receipt of a newsletter, etc.)

  • What are the purposes for which the requested data are processed (e.g. marketing purposes, analytical purposes, etc.).

If the Controller is unable to identify the person making the request solely on the basis of the request made, he will ask the person for additional information. The provision of such data is not mandatory, but failure to do so will result in the request being refused.

The request shall be answered within one month of receipt. If an extension of this period is necessary, the controller shall inform the person making the request of the reasons for such extension.

DATA STORAGE

The period of data processing by the Controller depends on the type of service provided and the purpose of a given processing. As a rule, the data shall be processed throughout the period of provision of the service or realization of the order until the moment of withdrawal of the consent or effective objection to data processing in cases where the legal basis of data processing is the legitimate interest of the Controller.

The processing period may be extended if the processing is necessary for the establishment and assertion of possible claims or the defence against claims, and thereafter only if and to the extent required by law. After the end of the processing period, the data are irreversibly deleted and anonymized.

VOLUNTARINESS

The provision of personal data to the Controller is generally voluntary. However, if you choose to use some of our services, the provision of personal data is mandatory. Without providing data, some services may not be available and the Controller will not be able to fully respond to your request.

AMENDMENTS TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy as necessary, in accordance with current data protection legislation. This will enable us to adapt it to current legal requirements and to take account of changes to our services, e.g. when introducing new services. In the event of your visit, the most current version will always apply.

The current version of this Privacy Policy is always available at http://titangamez.com/privacy-policy/